Frequently Asked Questions
If you have further questions after viewing the below FAQ's, please contact Swim am byth for further assistance.

All Questions

Are all Swim am byth instructors qualified and insured?


All Instructors are required to attain a recognised teaching swimming and water safety qualification as well as a resuscitation certificate and insurance. To ensure the highest level of instruction all staff take part in intensive training prior to taking sessions on their own, have regular performance appraisals, and receive in service training presented by the best in the industry.




What if I can't attend my session for a few weeks, can I suspend my membership?


You can suspend your monthly membership for two weeks at a time but you will need to provide at least one month notice so we can arrange the relevant changes to your membreship fees. Note. there is a maximum of 2 weeks suspension/month, if you require anything more than this and you will need to cancel your membership and re-register. We are unable to backdate suspensions or provide refunds for missed sessions after the payment has been processed.




Can I cancel my monthly membership at any time?


You are welcome to cancel your monthly membership at any time, all we need is one month notice. If you decide to cancel you membership, we are unable to backdate cancellations or provide refunds for any missed sessions after the payment has been processed. When re-register you may get the desired time/day for you session but this will be based on the availability at the time of re-registering.




Do you offer discounts for more than one membership/session?


Yes, there are discounts offered to any members who attend multiple sessions or families with multiple members.

  • 5% discount for 2 sessions/family/week
  • 7.5% discount for 3 sessions/family/week
  • 10% discount for 4 sessions/family/week
Note. A 2.5% discount increment for each additional sessions/family/week will be applied




Is it cheaper to make a term payment or pay a monthly membership?


No, its exactly the same price for a term or monthly membership.




Do you offer sessions on the weekend?


At Swim am byth, we understand that we all lead busy lives these days and it is hard to fit in everything. To make it easier for our members to enjoy the water, our program operates 7 days a week.




Does "Term" mean a school term?


Yes that's correct, our program operates alongside public school terms in the relevant state.




Do you operate sessions in the school holidays?


Yes we do, we close only over the Christmas & New Year Period for approximately 2 weeks.




If I make a term payment can I change to a monthly membership?


Yes, you are more than welcome to change from a term membership to a monthly membership. Once your term payment has concluded you can choose to change to the monthly membership option.




What are the benefits to the monthly membership?


You don't have to pay for 8-12 sessions up front, just 1 month of payment for sessions are requested at a time, so it's easier on cash flow. You can suspend sessions within the term so it helps if you know that you are going away, or have other commitments that are coming up. You only need to provide one month notice to Suspend or Cancel any bookings.




Is there a cooling off period?


The contract of registration can be cancelled within 7 days of commencement and total monies refunded of any services not utilised without further obligation.




Are there any benefits for attending more than once per week?


An extra session each week accelerates learning and our experience is that members who swim more frequently reach their goals faster. There are discounts to assist our families with the financial side of attending multiple sessions.




Can I change my session time if my schedule changes?


You are welcome to change your session time as your schedule changes. Our supervisors will do their best to find a time that best suits you.




What is the Swim am byth complimentary orientation session?


The Swim am byth orientation is ultimately an introduction to your session with us. You will have the opportunity to get to know the pool, if you are attending one of ours or discuss set up suggestions at your own pool. The supervisors will talk you through what to expect on your first day and for most members this will assist dispelling any fears you or your child may have Perfect practise makes permenant perfection so please run through the routine and consult your handbook as and when required. Remember, our supervisors are only a phone call or message away if you have any questions after your orientation.




How much do sessions cost?


Session costs vary depending on individual needs, please discuss your individual needs and goals with one of our supervisors so we can provide specific details.




Do you provide make ups/credits/refunds for missed sessions?


Credits, make up classes or refunds are not given for missed sessions. Our programs strive for consistency, because we believe our methods are the best available to reach your goals. Offering makeup sessions compromises this consistency by creating too many changes to routine, including instructors, time of day and groups of members. Past experience has shown us that participating in a makeup sessions with an unfamiliar instructor is disruptive to both the member taking the makeup session and importantly, for the other members in the class as well. For these reasons we no longer offer makeup sessions. For sessions missed due to public holidays or pool closure, the monthly fee will be reduced accordingly. If you wish to discuss this further please contact your supervisor.




Where do you offer sessions?


We can offer sessions wherever you want. Our team are able to deliver the session at community pools (including hotels, apartments and rock pools), fitness centre pools, public pools and even your own, families or neighbours backyard! Don't worry if you don't have access to a pool, you can still swim am byth! We have a beautiful resort style pool located in Meerschaum Vale, NSW and a boutique private pool in Northmead, NSW.




Do you offer sessions for people with additional needs?


We instruct people of all ages, abilities and levels. All of our instructors have experience in working with people that have additional needs. Be sure to talk through with our supervisors any additional needs or special requirements that you or your child may have, this will help us better understand swimmer’s characteristics, allowing us to build our bond quicker and easier.




Do you offer a trial session?


We do not offer a trial session, however we do offer members a complimentary orientation session where you and/or your child will be able to get to know us. If after your first swim session you're unsatisfied please email us within 72 hours after your first session so that we can have all the information. One of our supervisors will be in contact within 24 hours of receiving your email.




How can I pay?


We accept payments via Electronic Bank Transfer, Cheque or Cash.




When will I be charged for my sessions?


Session packages are billed in full once your instructor who is available during your requested schedule is booked for your session request. Sessions are paid for in advance to ensure that we are able to book your entire session request with an available instructor who is able to set aside that time frame for you in their schedule. Our instructors are extremely busy during the peak swimming season and session packages ensures they are able to accommodate a member for the duration of the sessions and help to give instructors a more predictable schedule.




What happens if it is raining, cold or if there is a thunderstorm during a session in an outdoor pool?


Sessions continue rain or shine, cold or warm. The only time outdoor pool sessions are postponed is if there is a thunder and/or lightening storm. If the decision is made to postpone, we will communicate with you. Please do not assume that sessions are cancelled.




Can we use the pool to swim casually?


It is important to swim to practise skills learnt within the sessions so while we do not have the option to offer our members casual swimming we do strongly encourage you to practise outside of the session time. We are working hard to make the necessary arrangements and will let you all know as soon as possible once this service is available.




How clean is the water?


At Swim am byth, establishing and maintaining water quality is critical to our business. If you swim at our pools, we can ensure you that they are equipped with state of the art filtration and disinfection systems. Water quality levels are checked and adjusted regularly throughout each day. At your pool, our supervisors will regularly and randomly check water quality levels to ensure that it is safe for you and our instructors.




What should we wear and bring to swimming?


All swimmers who are not toilet trained need to wear a fitted aqua nappy in the water, these are available from Swim am byth or most supermarkets. It is also highly recommended that children wear an infant pant over the top to help prevent against leakages. We recommend adults in our water exploration sessions wear snug fitting bathers and a rash shirt/old t-shirt. Swimmers attending our learn to swim, stroke development, adult or fitness sessions need a snug fitting pair of bathers and a pair of goggles. We recommend swim caps for anyone with long hair, these are available from Swim am byth, sport shops or supermarkets. Even though you are in the water, you still need to drink. Stay hydrated and bring a water bottle along to all sessions!




Should I stop swimming in winter?


Swimming is a skill that must be learned and practiced all year round, unfortunately, people can still drown in winter. You will really see the skill difference come summer when you swim throughout the year. It's like anything, the more you do, the better you get! People tend to forget new skills taught and new found water confidence will disappear without continual practice, to avoid this we recommend a year round approach, with only small breaks from lessons to re-charge. Its true, use it or lose it!




I'm starting to plateau . . . what should I do?


It is a normal part of development to plateau and to not see significant improvements for some part of the journey. These plateaus are usually followed by periods of intense skill acquisition or improvements in fitness. Don't add any pressure, remain calm and happy and keep coming to your regular session. If you are concerned about the plateau, speak to one of our supervisors so we can make an individualised action plan.




If I'm unhappy with the instructor, who can I speak to?


We aim to have every session for every member as good as it can be, if you have concerns about your session or progress we welcome you to discuss any of these with one of our supervisors.




How many swimmers/session?


At Swim am byth we strongly believe that every session is different so its hard to provide general information on numbers of swimmers/session. Please discuss your individual needs and goals with one of our supervisors so we can provide specific details.




What to expect on day one?


On your first day aim to be ready at least 15 minutes early. This will allow you to get used to the environment and start to prepare for your session. It is important that sessions start on time so please make sure you ready a minimum of 5 minutes before the start of your session. Please do not enter the pool until requested but pending your goals and discussion with your supervisor, it may be beneficial to practise skills after the session has finished.




What if my child doesn't like swimming?


Swimming is a life saving skill that is essential in Australia, being surrounded by water, so it's important to help your child to understand that swimming is a skill that must be learned. Approach swimming sessions with a sense of fun and enjoyment, and talk about the fun things they will do in the session. Give lot's of encouragement during the sessions, lots of 'good jobs', thumbs up and big smiles will help. Feel free to brag about their amazing achievements to family and friends to boost your childs self esteem. Confidence is key!




What happens if my child is ill/injured?


Children with contagious illnesses are much better off staying home and resting up. In the case of gastrointestinal infections, please keep your swimmer out of the water until they are well for at least 7 days. Swimming will not cause more illnesses as the pool water is one of the most sterile environments you can enter, however illnesses can be spread through contact, so to avoid the spread of illnesses please encourage your sick children to stay home and away from any group activities.




My child is not listening in a group class, are private classes better?





What age can my child start swimming sessions?


At Swim am byth, we recommend that children start their swimming journey as soon as possible but it is never too late. Once children have received their last vaccinations you may start at Swim am byth. There is strong evidence that children who participate in regular swimming sessions at an early age are better prepared for learning in other spheres. The majority of students who start at a very young age will master the water and be able to navigate pools on their own before they turn two. We have also found that children who begin lessons early benefit from advanced development, as they perform better academically and athletically because their brains have been exposed to more oxygen. An oxygen-nourished brain creates a stronger individual, mentally, and physically. Ages 2, 3, and 4 are fine ages to start, although sometimes children at this age experience more anxieties and emotional obstacles. As a child grows and becomes a teenager or an adult, they will often find that it is more of a struggle to learn to swim because of the mental hurdles they must overcome. However, an open mind and committment can often lead to great success.




When will my child get assessed?


At Swim am byth we believe in continual assessments to reevaluate goals as, everyone learns at different rates. Feel free to speak to our supervisors if you would like feedback or wish to request an assessment.




Do I need to supervise my child at the pool?


Parents and guardians are required to be present before, during and after their child’s swimming sessions. It takes a team effort to reach goals so as much support, commitment and motivation that you can provide at your childs swimming session the better.




When will my child be able to swim on their own?


Define swimming on their own? We have 5 month olds swimming underwater unassisted for a few seconds, we have 2 year olds swimming across the pool solo and 6 year olds swimming butterfly! Our objective is to get our swimmers comfortable in the water. We work with parents/guardians to be able to get their goals clarified and achieved as quickly as possible. There is no general answer to this question as it really depends on your specific goals and your definition of swimming.




Do I need to be in the water with my child?


Water exploration sessions are the only parent/guardian assisted sessions. Mum, dad or guardian are welcome to come join our water exploration sessions, learning how to be comfortable with your child’s relationship with the water. It is always best to have the same guardian swim in the session, we focus on building strong bonds with the proper technique which takes a lot of practice and commitment however, we understand that it may not always be practical. When transistioning into the learn to swim program, adults may be required o sit on the side fully clothed as an audience or leave the room depending on the childs needs to allow the instructor to bond with the child. Once the transition is complete, we encourage a team effort with lots of motivation and support on the sideline from the accompaning adult.




How long does it take to learn to swim?


Swimming is a lifelong skill, and that takes years to master. Think of it as a process rather than an event. People really do learn at very different rates, have different strengths and weaknesses and have different goals to achieve so it is impossible to say how long it should take for you or your child to be safe, and swimming well. Remember, if you have any concerns about you or your child's progress, talk to one of our supervisors and who can discuss progress, provide helpful tips and reevaluate goals if required. But please remember to reward little improvements you see, be patient and expect some plateaus, where skills stagnate and some peaks, where skills rapidly progress.




Does Swim am byth use floaties?


Although we use some aids, such as floats, noodles and kickboards, we don’t use arm bands and back bubbles in our sessions. It is easy to develop a false sense of security when using these and this can be dangerous. They also tend to keep a child’s head and body in a semi vertical position, which develops bad habits.




What if my child doesn't like water on his/her face?


Keep in mind that our instructors have a lot of experience with children (and adults) who do not like water on their faces, this is a major component in learning to swim that (we believe) must be overcome. How do we aid this process? Exposure, exposure, exposure; followed by gentle coaxing and a lot of praise. We also request the help of parents/guardians in encouraging children to get their faces wet during bath time. Handing a child a dry towel or reaching to wipe their wet face will only prolong and enforce their phobia. If you act like a wet face is no big deal, they will learn to overcome their discomfort around water.




How can I help when my child is ready to move into the Learn to Swim program?


Moving from the Water Exploration program to the Learn to Swim sessions will be a major step for your child, especially since this may be the first time they will venture into the pool without you. Our supervisors are there to assist in making the transition as easy as possible for you and your child. They can offer advice about what to expect and what you can do to prepare your child, so please feel free to discuss any concerns with them.




Do you instruct adults?


At Swim am byth, we can offer sessions to all ages! It's never to late to start!




How does Swim am byth reward members who progress to the next level?


We reward students with level progression certificates as well as encouragement awards for swimmers who try their best every session.




When will my child be ready for squad?


At Swim am byth we feel that swimming is a lifelong process with continued development. Our stroke development program is designed for swimmers keen on improving their swimming speed, and succeeding in competition through:

  • Improving physical fitness
  • Develop technique
  • Introduce racing and competition skills (starts, dives and turns).
While we understand that every swim 'squad' program is different, we value swimming consistency and quality technique. We hope that by working through our program, swimmers will not only have correct and efficient technique, but a passion for the sport that cannot be underestimated.




Do you allow photography at the sessions?


We ask that you respect the privacy of our instructors and others in and around the pool. Should you with to photograph/video your session, please contact one of our supervisors first to ensure that everyone involved provide authorisation.




Why are some swimmers in different sized learning areas than others?


All learning areas in the Swim am byth program are designed to meet the needs and skills of each specific level. The size of teaching areas are set to maximise hands-on correction opportunities by teachers and to decrease fatigue. This concept promotes good technique, which is required to progress through each level. Shorter lane lengths allow teachers to provide more frequent feedback with optimal swimming distance for each standard. As technique is developed, swimmers become more efficient in the water and therefore greater distances can be covered with ease.




What are some questions I should ask after the session?


  • What were you working on today?
  • Did you have fun?
  • Did you try any new drills/skills today?
  • How did you think you swam?
  • What was your favourite activity in today's session?
  • What did your instructor ask you to correct?




What should I do if my child cries during their session?


At Swim am byth, we believe that learning to swim should be a fun and enjoyable process. No parent, instuctor or child wants to be subjected to a fearful or intimidating environment when learning to swim, however, it is unrealistic to say that children never cry during swimming sessions. The first step is to try and determine the source of their fear, many times they fear disappointing their parents or not performing as well as other swimmers. Supportive communication focusing on their personal progress and improvement and the value of water safety, stimulation and distraction methods such as water toys are excellent tools for timid or reluctant children. If your child is unhappy to join in their session, avoid removing them from the pool, and instead try to encourage their participation in their session and relating to their instructor.




How much training should I do?


One session per week will provide enough instruction and practice to progress at a sufficient rate during the year. However, we believe that attending 2 or more sessions per week has many advantages, including faster skill progression, building physical strength within their technique and improving fitness.




Technique or Distance?


It’s said that swimming is 80% technique and 20% fitness. In other words, good and efficient technique is far more important than fitness.





General/Administration

Are all Swim am byth instructors qualified and insured?


All Instructors are required to attain a recognised teaching swimming and water safety qualification as well as a resuscitation certificate and insurance. To ensure the highest level of instruction all staff take part in intensive training prior to taking sessions on their own, have regular performance appraisals, and receive in service training presented by the best in the industry.




What if I can't attend my session for a few weeks, can I suspend my membership?


You can suspend your monthly membership for two weeks at a time but you will need to provide at least one month notice so we can arrange the relevant changes to your membreship fees. Note. there is a maximum of 2 weeks suspension/month, if you require anything more than this and you will need to cancel your membership and re-register. We are unable to backdate suspensions or provide refunds for missed sessions after the payment has been processed.




Can I cancel my monthly membership at any time?


You are welcome to cancel your monthly membership at any time, all we need is one month notice. If you decide to cancel you membership, we are unable to backdate cancellations or provide refunds for any missed sessions after the payment has been processed. When re-register you may get the desired time/day for you session but this will be based on the availability at the time of re-registering.




Do you offer discounts for more than one membership/session?


Yes, there are discounts offered to any members who attend multiple sessions or families with multiple members.

  • 5% discount for 2 sessions/family/week
  • 7.5% discount for 3 sessions/family/week
  • 10% discount for 4 sessions/family/week
Note. A 2.5% discount increment for each additional sessions/family/week will be applied




Is it cheaper to make a term payment or pay a monthly membership?


No, its exactly the same price for a term or monthly membership.




Do you offer sessions on the weekend?


At Swim am byth, we understand that we all lead busy lives these days and it is hard to fit in everything. To make it easier for our members to enjoy the water, our program operates 7 days a week.




Does "Term" mean a school term?


Yes that's correct, our program operates alongside public school terms in the relevant state.




Do you operate sessions in the school holidays?


Yes we do, we close only over the Christmas & New Year Period for approximately 2 weeks.




If I make a term payment can I change to a monthly membership?


Yes, you are more than welcome to change from a term membership to a monthly membership. Once your term payment has concluded you can choose to change to the monthly membership option.




What are the benefits to the monthly membership?


You don't have to pay for 8-12 sessions up front, just 1 month of payment for sessions are requested at a time, so it's easier on cash flow. You can suspend sessions within the term so it helps if you know that you are going away, or have other commitments that are coming up. You only need to provide one month notice to Suspend or Cancel any bookings.




Is there a cooling off period?


The contract of registration can be cancelled within 7 days of commencement and total monies refunded of any services not utilised without further obligation.




Are there any benefits for attending more than once per week?


An extra session each week accelerates learning and our experience is that members who swim more frequently reach their goals faster. There are discounts to assist our families with the financial side of attending multiple sessions.




Can I change my session time if my schedule changes?


You are welcome to change your session time as your schedule changes. Our supervisors will do their best to find a time that best suits you.




What is the Swim am byth complimentary orientation session?


The Swim am byth orientation is ultimately an introduction to your session with us. You will have the opportunity to get to know the pool, if you are attending one of ours or discuss set up suggestions at your own pool. The supervisors will talk you through what to expect on your first day and for most members this will assist dispelling any fears you or your child may have Perfect practise makes permenant perfection so please run through the routine and consult your handbook as and when required. Remember, our supervisors are only a phone call or message away if you have any questions after your orientation.




How much do sessions cost?


Session costs vary depending on individual needs, please discuss your individual needs and goals with one of our supervisors so we can provide specific details.




Do you provide make ups/credits/refunds for missed sessions?


Credits, make up classes or refunds are not given for missed sessions. Our programs strive for consistency, because we believe our methods are the best available to reach your goals. Offering makeup sessions compromises this consistency by creating too many changes to routine, including instructors, time of day and groups of members. Past experience has shown us that participating in a makeup sessions with an unfamiliar instructor is disruptive to both the member taking the makeup session and importantly, for the other members in the class as well. For these reasons we no longer offer makeup sessions. For sessions missed due to public holidays or pool closure, the monthly fee will be reduced accordingly. If you wish to discuss this further please contact your supervisor.




Where do you offer sessions?


We can offer sessions wherever you want. Our team are able to deliver the session at community pools (including hotels, apartments and rock pools), fitness centre pools, public pools and even your own, families or neighbours backyard! Don't worry if you don't have access to a pool, you can still swim am byth! We have a beautiful resort style pool located in Meerschaum Vale, NSW and a boutique private pool in Northmead, NSW.




Do you offer sessions for people with additional needs?


We instruct people of all ages, abilities and levels. All of our instructors have experience in working with people that have additional needs. Be sure to talk through with our supervisors any additional needs or special requirements that you or your child may have, this will help us better understand swimmer’s characteristics, allowing us to build our bond quicker and easier.




Do you offer a trial session?


We do not offer a trial session, however we do offer members a complimentary orientation session where you and/or your child will be able to get to know us. If after your first swim session you're unsatisfied please email us within 72 hours after your first session so that we can have all the information. One of our supervisors will be in contact within 24 hours of receiving your email.




How can I pay?


We accept payments via Electronic Bank Transfer, Cheque or Cash.




When will I be charged for my sessions?


Session packages are billed in full once your instructor who is available during your requested schedule is booked for your session request. Sessions are paid for in advance to ensure that we are able to book your entire session request with an available instructor who is able to set aside that time frame for you in their schedule. Our instructors are extremely busy during the peak swimming season and session packages ensures they are able to accommodate a member for the duration of the sessions and help to give instructors a more predictable schedule.




What happens if it is raining, cold or if there is a thunderstorm during a session in an outdoor pool?


Sessions continue rain or shine, cold or warm. The only time outdoor pool sessions are postponed is if there is a thunder and/or lightening storm. If the decision is made to postpone, we will communicate with you. Please do not assume that sessions are cancelled.




Can we use the pool to swim casually?


It is important to swim to practise skills learnt within the sessions so while we do not have the option to offer our members casual swimming we do strongly encourage you to practise outside of the session time. We are working hard to make the necessary arrangements and will let you all know as soon as possible once this service is available.




How clean is the water?


At Swim am byth, establishing and maintaining water quality is critical to our business. If you swim at our pools, we can ensure you that they are equipped with state of the art filtration and disinfection systems. Water quality levels are checked and adjusted regularly throughout each day. At your pool, our supervisors will regularly and randomly check water quality levels to ensure that it is safe for you and our instructors.




How many swimmers/session?


At Swim am byth we strongly believe that every session is different so its hard to provide general information on numbers of swimmers/session. Please discuss your individual needs and goals with one of our supervisors so we can provide specific details.




Do you allow photography at the sessions?


We ask that you respect the privacy of our instructors and others in and around the pool. Should you with to photograph/video your session, please contact one of our supervisors first to ensure that everyone involved provide authorisation.





Water Exploration

What should we wear and bring to swimming?


All swimmers who are not toilet trained need to wear a fitted aqua nappy in the water, these are available from Swim am byth or most supermarkets. It is also highly recommended that children wear an infant pant over the top to help prevent against leakages. We recommend adults in our water exploration sessions wear snug fitting bathers and a rash shirt/old t-shirt.




Should I stop swimming in winter?


Swimming is a skill that must be learned and practiced all year round, unfortunately, people can still drown in winter. You will really see the skill difference come summer when you swim throughout the year. It's like anything, the more you do, the better you get! People tend to forget new skills taught and new found water confidence will disappear without continual practice, to avoid this we recommend a year round approach, with only small breaks from lessons to re-charge. Its true, use it or lose it!




I'm starting to plateau . . . what should I do?


It is a normal part of development to plateau and to not see significant improvements for some part of the journey. These plateaus are usually followed by periods of intense skill acquisition or improvements in fitness. Don't add any pressure, remain calm and happy and keep coming to your regular session. If you are concerned about the plateau, speak to one of our supervisors so we can make an individualised action plan.




If I'm unhappy with the instructor, who can I speak to?


We aim to have every session for every member as good as it can be, if you have concerns about your session or progress we welcome you to discuss any of these with one of our supervisors.




What to expect on day one?


On your first day aim to be ready at least 15 minutes early. This will allow you to get used to the environment and start to prepare for your session. It is important that sessions start on time so please make sure you ready a minimum of 5 minutes before the start of your session. Please do not enter the pool until requested but pending your goals and discussion with your supervisor, it may be beneficial to practise skills after the session has finished.




What if my child doesn't like swimming?


Swimming is a life saving skill that is essential in Australia, being surrounded by water, so it's important to help your child to understand that swimming is a skill that must be learned. Approach swimming sessions with a sense of fun and enjoyment, and talk about the fun things they will do in the session. Give lot's of encouragement during the sessions, lots of 'good jobs', thumbs up and big smiles will help. Feel free to brag about their amazing achievements to family and friends to boost your childs self esteem. Confidence is key!




What happens if my child is ill/injured?


Children with contagious illnesses are much better off staying home and resting up. In the case of gastrointestinal infections, please keep your swimmer out of the water until they are well for at least 7 days. Swimming will not cause more illnesses as the pool water is one of the most sterile environments you can enter, however illnesses can be spread through contact, so to avoid the spread of illnesses please encourage your sick children to stay home and away from any group activities.




My child is not listening in a group class, are private classes better?


It is expected that young swimmers get over excited in their swimming session, bob under water and find it hard to focus and listen to the instructor. Instructors are very patient and deal with this scenario daily. For your child the water is fun and often for the younger swimmers their swimming session provide the first instructor – pupil relationship. Children are not programmed to listen to instructors, they need to learn this skill and this may take a few sessions. If you're worried about that your child or another child within the class please speak to our supervisors for their experienced input so we can discuss the best options.




What age can my child start swimming sessions?


At Swim am byth, we recommend that children start their swimming journey as soon as possible but it is never too late. Once children have received their last vaccinations you may start at Swim am byth. There is strong evidence that children who participate in regular swimming sessions at an early age are better prepared for learning in other spheres. The majority of students who start at a very young age will master the water and be able to navigate pools on their own before they turn two. We have also found that children who begin lessons early benefit from advanced development, as they perform better academically and athletically because their brains have been exposed to more oxygen. An oxygen-nourished brain creates a stronger individual, mentally, and physically. Ages 2, 3, and 4 are fine ages to start, although sometimes children at this age experience more anxieties and emotional obstacles. As a child grows and becomes a teenager or an adult, they will often find that it is more of a struggle to learn to swim because of the mental hurdles they must overcome. However, an open mind and committment can often lead to great success.




When will my child get assessed?


At Swim am byth we believe in continual assessments to reevaluate goals as, everyone learns at different rates. Feel free to speak to our supervisors if you would like feedback or wish to request an assessment.




Do I need to supervise my child at the pool?


Parents and guardians are required to be present before, during and after their child’s swimming sessions. It takes a team effort to reach goals so as much support, commitment and motivation that you can provide at your childs swimming session the better.




When will my child be able to swim on their own?


Define swimming on their own? We have 5 month olds swimming underwater unassisted for a few seconds, we have 2 year olds swimming across the pool solo and 6 year olds swimming butterfly! Our objective is to get our swimmers comfortable in the water. We work with parents/guardians to be able to get their goals clarified and achieved as quickly as possible. There is no general answer to this question as it really depends on your specific goals and your definition of swimming.




Do I need to be in the water with my child?


Water exploration sessions are the only parent/guardian assisted sessions. Mum, dad or guardian are welcome to come join our water exploration sessions, learning how to be comfortable with your child’s relationship with the water. It is always best to have the same guardian swim in the session, we focus on building strong bonds with the proper technique which takes a lot of practice and commitment however, we understand that it may not always be practical. When transistioning into the learn to swim program, adults may be required o sit on the side fully clothed as an audience or leave the room depending on the childs needs to allow the instructor to bond with the child. Once the transition is complete, we encourage a team effort with lots of motivation and support on the sideline from the accompaning adult.




How long does it take to learn to swim?


Swimming is a lifelong skill, and that takes years to master. Think of it as a process rather than an event. People really do learn at very different rates, have different strengths and weaknesses and have different goals to achieve so it is impossible to say how long it should take for you or your child to be safe, and swimming well. Remember, if you have any concerns about you or your child's progress, talk to one of our supervisors and who can discuss progress, provide helpful tips and reevaluate goals if required. But please remember to reward little improvements you see, be patient and expect some plateaus, where skills stagnate and some peaks, where skills rapidly progress.




Does Swim am byth use floaties?


Although we use some aids, such as floats, noodles and kickboards, we don’t use arm bands and back bubbles in our sessions. It is easy to develop a false sense of security when using these and this can be dangerous. They also tend to keep a child’s head and body in a semi vertical position, which develops bad habits.




What if my child doesn't like water on his/her face?


Keep in mind that our instructors have a lot of experience with children (and adults) who do not like water on their faces, this is a major component in learning to swim that (we believe) must be overcome. How do we aid this process? Exposure, exposure, exposure; followed by gentle coaxing and a lot of praise. We also request the help of parents/guardians in encouraging children to get their faces wet during bath time. Handing a child a dry towel or reaching to wipe their wet face will only prolong and enforce their phobia. If you act like a wet face is no big deal, they will learn to overcome their discomfort around water.




How can I help when my child is ready to move into the Learn to Swim program?


Moving from the Water Exploration program to the Learn to Swim sessions will be a major step for your child, especially since this may be the first time they will venture into the pool without you. Our supervisors are there to assist in making the transition as easy as possible for you and your child. They can offer advice about what to expect and what you can do to prepare your child, so please feel free to discuss any concerns with them.




How does Swim am byth reward members who progress to the next level?


We reward students with level progression certificates as well as encouragement awards for swimmers who try their best every session.




What are some questions I should ask after the session?


  • What were you working on today?
  • Did you have fun?
  • Did you try any new drills/skills today?
  • How did you think you swam?
  • What was your favourite activity in today's session?
  • What did your instructor ask you to correct?




What should I do if my child cries during their session?


At Swim am byth, we believe that learning to swim should be a fun and enjoyable process. No parent, instuctor or child wants to be subjected to a fearful or intimidating environment when learning to swim, however, it is unrealistic to say that children never cry during swimming sessions. The first step is to try and determine the source of their fear, many times they fear disappointing their parents or not performing as well as other swimmers. Supportive communication focusing on their personal progress and improvement and the value of water safety, stimulation and distraction methods such as water toys are excellent tools for timid or reluctant children. If your child is unhappy to join in their session, avoid removing them from the pool, and instead try to encourage their participation in their session and relating to their instructor.





Learn to Swim

What should we wear and bring to swimming?


Swimmers attending our learn to swim sessions need a snug fitting pair of bathers and a pair of goggles. We recommend swim caps for anyone with long hair, these are available from Swim am byth, sport shops or supermarkets.




Should I stop swimming in winter?


Swimming is a skill that must be learned and practiced all year round, unfortunately, people can still drown in winter. You will really see the skill difference come summer when you swim throughout the year. It's like anything, the more you do, the better you get! People tend to forget new skills taught and new found water confidence will disappear without continual practice, to avoid this we recommend a year round approach, with only small breaks from lessons to re-charge. Its true, use it or lose it!




I'm starting to plateau . . . what should I do?


It is a normal part of development to plateau and to not see significant improvements for some part of the journey. These plateaus are usually followed by periods of intense skill acquisition or improvements in fitness. Don't add any pressure, remain calm and happy and keep coming to your regular session. If you are concerned about the plateau, speak to one of our supervisors so we can make an individualised action plan.




If I'm unhappy with the instructor, who can I speak to?


We aim to have every session for every member as good as it can be, if you have concerns about your session or progress we welcome you to discuss any of these with one of our supervisors.




What to expect on day one?


On your first day aim to be ready at least 15 minutes early. This will allow you to get used to the environment and start to prepare for your session. It is important that sessions start on time so please make sure you ready a minimum of 5 minutes before the start of your session. Please do not enter the pool until requested but pending your goals and discussion with your supervisor, it may be beneficial to practise skills after the session has finished.




What if my child doesn't like swimming?


Swimming is a life saving skill that is essential in Australia, being surrounded by water, so it's important to help your child to understand that swimming is a skill that must be learned. Approach swimming sessions with a sense of fun and enjoyment, and talk about the fun things they will do in the session. Give lot's of encouragement during the sessions, lots of 'good jobs', thumbs up and big smiles will help. Feel free to brag about their amazing achievements to family and friends to boost your childs self esteem. Confidence is key!




What happens if my child is ill/injured?


Children with contagious illnesses are much better off staying home and resting up. In the case of gastrointestinal infections, please keep your swimmer out of the water until they are well for at least 7 days. Swimming will not cause more illnesses as the pool water is one of the most sterile environments you can enter, however illnesses can be spread through contact, so to avoid the spread of illnesses please encourage your sick children to stay home and away from any group activities.




My child is not listening in a group class, are private classes better?


It is expected that young swimmers get over excited in their swimming session, bob under water and find it hard to focus and listen to the instructor. Instructors are very patient and deal with this scenario daily. For your child the water is fun and often for the younger swimmers their swimming session provide the first instructor – pupil relationship. Children are not programmed to listen to instructors, they need to learn this skill and this may take a few sessions. If you're worried about that your child or another child within the class please speak to our supervisors for their experienced input so we can discuss the best options.




When will my child get assessed?


At Swim am byth we believe in continual assessments to reevaluate goals as, everyone learns at different rates. Feel free to speak to our supervisors if you would like feedback or wish to request an assessment.




Do I need to supervise my child at the pool?


Parents and guardians are required to be present before, during and after their child’s swimming sessions. It takes a team effort to reach goals so as much support, commitment and motivation that you can provide at your childs swimming session the better.




How long does it take to learn to swim?


Swimming is a lifelong skill, and that takes years to master. Think of it as a process rather than an event. People really do learn at very different rates, have different strengths and weaknesses and have different goals to achieve so it is impossible to say how long it should take for you or your child to be safe, and swimming well. Remember, if you have any concerns about you or your child's progress, talk to one of our supervisors and who can discuss progress, provide helpful tips and reevaluate goals if required. But please remember to reward little improvements you see, be patient and expect some plateaus, where skills stagnate and some peaks, where skills rapidly progress.




Does Swim am byth use floaties?


Although we use some aids, such as floats, noodles and kickboards, we don’t use arm bands and back bubbles in our sessions. It is easy to develop a false sense of security when using these and this can be dangerous. They also tend to keep a child’s head and body in a semi vertical position, which develops bad habits.




How does Swim am byth reward members who progress to the next level?


We reward students with level progression certificates as well as encouragement awards for swimmers who try their best every session.




Why are some swimmers in different sized learning areas than others?


All learning areas in the Swim am byth program are designed to meet the needs and skills of each specific level. The size of teaching areas are set to maximise hands-on correction opportunities by teachers and to decrease fatigue. This concept promotes good technique, which is required to progress through each level. Shorter lane lengths allow teachers to provide more frequent feedback with optimal swimming distance for each standard. As technique is developed, swimmers become more efficient in the water and therefore greater distances can be covered with ease.




What are some questions I should ask after the session?


  • What were you working on today?
  • Did you have fun?
  • Did you try any new drills/skills today?
  • How did you think you swam?
  • What was your favourite activity in today's session?
  • What did your instructor ask you to correct?





Stroke Development

What should we wear and bring to swimming?


Swimmers attending our stroke development sessions need a snug fitting pair of bathers and a pair of goggles. We recommend swim caps for anyone with long hair, these are available from Swim am byth, sport shops or supermarkets. Even though you are in the water, you still need to drink. Stay hydrated and bring a water bottle along to all sessions!




Should I stop swimming in winter?


Swimming is a skill that must be learned and practiced all year round, unfortunately, people can still drown in winter. You will really see the skill difference come summer when you swim throughout the year. It's like anything, the more you do, the better you get! People tend to forget new skills taught and new found water confidence will disappear without continual practice, to avoid this we recommend a year round approach, with only small breaks from lessons to re-charge. Its true, use it or lose it!




I'm starting to plateau . . . what should I do?


It is a normal part of development to plateau and to not see significant improvements for some part of the journey. These plateaus are usually followed by periods of intense skill acquisition or improvements in fitness. Don't add any pressure, remain calm and happy and keep coming to your regular session. If you are concerned about the plateau, speak to one of our supervisors so we can make an individualised action plan.




If I'm unhappy with the instructor, who can I speak to?


We aim to have every session for every member as good as it can be, if you have concerns about your session or progress we welcome you to discuss any of these with one of our supervisors.




What to expect on day one?


On your first day aim to be ready at least 15 minutes early. This will allow you to get used to the environment and start to prepare for your session. It is important that sessions start on time so please make sure you ready a minimum of 5 minutes before the start of your session. Please do not enter the pool until requested but pending your goals and discussion with your supervisor, it may be beneficial to practise skills after the session has finished.




What if my child doesn't like swimming?


Swimming is a life saving skill that is essential in Australia, being surrounded by water, so it's important to help your child to understand that swimming is a skill that must be learned. Approach swimming sessions with a sense of fun and enjoyment, and talk about the fun things they will do in the session. Give lot's of encouragement during the sessions, lots of 'good jobs', thumbs up and big smiles will help. Feel free to brag about their amazing achievements to family and friends to boost your childs self esteem. Confidence is key!




What happens if my child is ill/injured?


Children with contagious illnesses are much better off staying home and resting up. In the case of gastrointestinal infections, please keep your swimmer out of the water until they are well for at least 7 days. Swimming will not cause more illnesses as the pool water is one of the most sterile environments you can enter, however illnesses can be spread through contact, so to avoid the spread of illnesses please encourage your sick children to stay home and away from any group activities.




My child is not listening in a group class, are private classes better?


It is expected that young swimmers get over excited in their swimming session, bob under water and find it hard to focus and listen to the instructor. Instructors are very patient and deal with this scenario daily. For your child the water is fun and often for the younger swimmers their swimming session provide the first instructor – pupil relationship. Children are not programmed to listen to instructors, they need to learn this skill and this may take a few sessions. If you're worried about that your child or another child within the class please speak to our supervisors for their experienced input so we can discuss the best options.




When will my child get assessed?


At Swim am byth we believe in continual assessments to reevaluate goals as, everyone learns at different rates. Feel free to speak to our supervisors if you would like feedback or wish to request an assessment.




Do I need to supervise my child at the pool?


Parents and guardians are required to be present before, during and after their child’s swimming sessions. It takes a team effort to reach goals so as much support, commitment and motivation that you can provide at your childs swimming session the better.




How does Swim am byth reward members who progress to the next level?


We reward students with level progression certificates as well as encouragement awards for swimmers who try their best every session.




When will my child be ready for squad?


At Swim am byth we feel that swimming is a lifelong process with continued development. Our stroke development program is designed for swimmers keen on improving their swimming speed, and succeeding in competition through:

  • Improving physical fitness
  • Develop technique
  • Introduce racing and competition skills (starts, dives and turns).
While we understand that every swim 'squad' program is different, we value swimming consistency and quality technique. We hope that by working through our program, swimmers will not only have correct and efficient technique, but a passion for the sport that cannot be underestimated.




Why are some swimmers in different sized learning areas than others?


All learning areas in the Swim am byth program are designed to meet the needs and skills of each specific level. The size of teaching areas are set to maximise hands-on correction opportunities by teachers and to decrease fatigue. This concept promotes good technique, which is required to progress through each level. Shorter lane lengths allow teachers to provide more frequent feedback with optimal swimming distance for each standard. As technique is developed, swimmers become more efficient in the water and therefore greater distances can be covered with ease.




What are some questions I should ask after the session?


  • What were you working on today?
  • Did you have fun?
  • Did you try any new drills/skills today?
  • How did you think you swam?
  • What was your favourite activity in today's session?
  • What did your instructor ask you to correct?




How much training should I do?


One session per week will provide enough instruction and practice to progress at a sufficient rate during the year. However, we believe that attending 2 or more sessions per week has many advantages, including faster skill progression, building physical strength within their technique and improving fitness.




Technique or Distance?


It’s said that swimming is 80% technique and 20% fitness. In other words, good and efficient technique is far more important than fitness.





Adults

What should we wear and bring to swimming?


The most important aspect is for you to feel comforatble however, for swimmers attending our sessions we recommend a snug fitting pair of bathers and a pair of goggles. We recommend swim caps for anyone with long hair, these are available from Swim am byth, sport shops or supermarkets. Even though you are in the water, you still need to drink. Stay hydrated and bring a water bottle along to all sessions!




Should I stop swimming in winter?


Swimming is a skill that must be learned and practiced all year round, unfortunately, people can still drown in winter. You will really see the skill difference come summer when you swim throughout the year. It's like anything, the more you do, the better you get! People tend to forget new skills taught and new found water confidence will disappear without continual practice, to avoid this we recommend a year round approach, with only small breaks from lessons to re-charge. Its true, use it or lose it!




I'm starting to plateau . . . what should I do?


It is a normal part of development to plateau and to not see significant improvements for some part of the journey. These plateaus are usually followed by periods of intense skill acquisition or improvements in fitness. Don't add any pressure, remain calm and happy and keep coming to your regular session. If you are concerned about the plateau, speak to one of our supervisors so we can make an individualised action plan.




If I'm unhappy with the instructor, who can I speak to?


We aim to have every session for every member as good as it can be, if you have concerns about your session or progress we welcome you to discuss any of these with one of our supervisors.




What to expect on day one?


On your first day aim to be ready at least 15 minutes early. This will allow you to get used to the environment and start to prepare for your session. It is important that sessions start on time so please make sure you ready a minimum of 5 minutes before the start of your session. Please do not enter the pool until requested but pending your goals and discussion with your supervisor, it may be beneficial to practise skills after the session has finished.




How long does it take to learn to swim?


Swimming is a lifelong skill, and that takes years to master. Think of it as a process rather than an event. People really do learn at very different rates, have different strengths and weaknesses and have different goals to achieve so it is impossible to say how long it should take for you or your child to be safe, and swimming well. Remember, if you have any concerns about you or your child's progress, talk to one of our supervisors and who can discuss progress, provide helpful tips and reevaluate goals if required. But please remember to reward little improvements you see, be patient and expect some plateaus, where skills stagnate and some peaks, where skills rapidly progress.




Does Swim am byth use floaties?


Although we use some aids, such as floats, noodles and kickboards, we don’t use arm bands and back bubbles in our sessions. It is easy to develop a false sense of security when using these and this can be dangerous. They also tend to keep a child’s head and body in a semi vertical position, which develops bad habits.




Do you instruct adults?


At Swim am byth, we can offer sessions to all ages! It's never to late to start!




Why are some swimmers in different sized learning areas than others?


All learning areas in the Swim am byth program are designed to meet the needs and skills of each specific level. The size of teaching areas are set to maximise hands-on correction opportunities by teachers and to decrease fatigue. This concept promotes good technique, which is required to progress through each level. Shorter lane lengths allow teachers to provide more frequent feedback with optimal swimming distance for each standard. As technique is developed, swimmers become more efficient in the water and therefore greater distances can be covered with ease.




What are some questions I should ask after the session?


  • What were you working on today?
  • Did you have fun?
  • Did you try any new drills/skills today?
  • How did you think you swam?
  • What was your favourite activity in today's session?
  • What did your instructor ask you to correct?




How much training should I do?


One session per week will provide enough instruction and practice to progress at a sufficient rate during the year. However, we believe that attending 2 or more sessions per week has many advantages, including faster skill progression, building physical strength within their technique and improving fitness.




Technique or Distance?


It’s said that swimming is 80% technique and 20% fitness. In other words, good and efficient technique is far more important than fitness.





Fitness

What should we wear and bring to swimming?


The most important aspect is for you to feel comforatble however, for swimmers attending our sessions we recommend a snug fitting pair of bathers and a pair of goggles if you are intending to go under the water. We recommend swim caps for anyone with long hair, these are available from Swim am byth, sport shops or supermarkets. Even though you are in the water, you still need to drink. Stay hydrated and bring a water bottle along to all sessions!




Should I stop swimming in winter?


Swimming is a skill that must be learned and practiced all year round, unfortunately, people can still drown in winter. You will really see the skill difference come summer when you swim throughout the year. It's like anything, the more you do, the better you get! People tend to forget new skills taught and new found water confidence will disappear without continual practice, to avoid this we recommend a year round approach, with only small breaks from lessons to re-charge. Its true, use it or lose it!




I'm starting to plateau . . . what should I do?


It is a normal part of development to plateau and to not see significant improvements for some part of the journey. These plateaus are usually followed by periods of intense skill acquisition or improvements in fitness. Don't add any pressure, remain calm and happy and keep coming to your regular session. If you are concerned about the plateau, speak to one of our supervisors so we can make an individualised action plan.




If I'm unhappy with the instructor, who can I speak to?


We aim to have every session for every member as good as it can be, if you have concerns about your session or progress we welcome you to discuss any of these with one of our supervisors.




What to expect on day one?


On your first day aim to be ready at least 15 minutes early. This will allow you to get used to the environment and start to prepare for your session. It is important that sessions start on time so please make sure you ready a minimum of 5 minutes before the start of your session. Please do not enter the pool until requested but pending your goals and discussion with your supervisor, it may be beneficial to practise skills after the session has finished.




What are some questions I should ask after the session?


  • What were you working on today?
  • Did you have fun?
  • Did you try any new drills/skills today?
  • How did you think you swam?
  • What was your favourite activity in today's session?
  • What did your instructor ask you to correct?




How much training should I do?


One session per week will provide enough instruction and practice to progress at a sufficient rate during the year. However, we believe that attending 2 or more sessions per week has many advantages, including faster skill progression, building physical strength within their technique and improving fitness.




Technique or Distance?


It’s said that swimming is 80% technique and 20% fitness. In other words, good and efficient technique is far more important than fitness.





​© 2020 Swim am byth. ABN 47 640 388 487